Frequently Asked Questions

Have a question? We've got answers. Browse our most commonly asked questions below. If you don't find what you're looking for, feel free to contact us at lunch-apples-3l@icloud.com.

Orders & Payment

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment options available at checkout.

Can I modify or cancel my order after placing it?

Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at lunch-apples-3l@icloud.com and we'll do our best to accommodate your request.

Will I receive an order confirmation?

Yes! A confirmation email will be sent to your registered email address as soon as your order is placed. Please check your spam folder if you don't see it within a few minutes.

Shipping & Delivery

How long does shipping take?

Standard shipping typically takes 5–10 business days. Expedited options may be available at checkout depending on your location.

Do you ship internationally?

Currently we ship within the United States. International shipping options are coming soon — stay tuned!

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package directly on the carrier's website.

Returns & Exchanges

What is your return policy?

We offer a 30-day return window from the date of delivery. Items must be unused, in their original packaging, and in resalable condition. Please visit our Return & Exchange Policy page for full details.

How do I start a return or exchange?

Email us at lunch-apples-3l@icloud.com with your order number and reason for return. Our team will guide you through the process.

When will I receive my refund?

Refunds are processed within 5–7 business days after we receive and inspect the returned item. The amount will be credited back to your original payment method.

Products

Are your products covered by a warranty?

Warranty coverage varies by product and brand. Please refer to the individual product listing for warranty details, or contact us for more information.

How do I know if an item is in stock?

Product availability is shown on each product page. If an item is out of stock, you may see an option to be notified when it becomes available again.

Account & Privacy

Do I need an account to place an order?

No, you can check out as a guest. However, creating an account allows you to track orders, save your details, and enjoy a faster checkout experience.

How is my personal information protected?

We take your privacy seriously. Please review our Privacy Policy to understand how we collect, use, and protect your data.

Still Have Questions?

We're here to help! Reach out to our customer support team at lunch-apples-3l@icloud.com and we'll respond within 1–2 business days.