Contact Us

We'd love to hear from you! Whether you have a question about an order, need help with a product, or just want to share feedback, our customer support team is here to help.

Get in Touch

The fastest way to reach us is by email. We aim to respond to all inquiries within 1–2 business days.

📧 Email: lunch-apples-3l@icloud.com

Customer Support Hours

Our support team is available:

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday: 10:00 AM – 4:00 PM (EST)
Sunday: Closed

Emails received outside of business hours will be responded to on the next business day.

What to Include in Your Message

To help us assist you as quickly as possible, please include the following in your email:

Your full name
Your order number (if applicable)
A clear description of your question or issue
Any relevant photos (for damaged or incorrect items)

Common Topics We Can Help With

📦 Order status and tracking
🔄 Returns, exchanges, and refunds
🚚 Shipping questions and delays
🛍️ Product information and availability
💳 Payment and billing issues
🔒 Account and login help

Helpful Resources

Before reaching out, you may find your answer in one of our policy pages:

We appreciate your business and look forward to helping you. Thank you for shopping with us! 😊